Local authorities
Children’s services, education welfare, housing and council-tax teams.
People and partnerships
ServiceLine gives each authorised role the view it needs while helping partners understand one shared chronology.
Children’s services, education welfare, housing and council-tax teams.
Hospital trusts, ambulance services, GP networks, safeguarding teams and CAMHS.
Public protection units and neighbouring forces supporting cross-border visibility.
Nurseries, maintained schools, academy trusts, colleges and attendance teams.
Home safety visits and incident records that can add vital context.
Authorised charities, family hubs, youth services and carer organisations.
Role-based views
Triage officers can prioritise referrals. Social workers can build a chronology. Education and health safeguarding teams can relate attendance and missed care to wider agency contact. Leaders can understand anonymised patterns.

Start with a focused pilot and agreed event fields.