People and partnerships

Built around the people who make safeguarding decisions.

ServiceLine gives each authorised role the view it needs while helping partners understand one shared chronology.

01

Local authorities

Children’s services, education welfare, housing and council-tax teams.

02

Health

Hospital trusts, ambulance services, GP networks, safeguarding teams and CAMHS.

03

Police forces

Public protection units and neighbouring forces supporting cross-border visibility.

04

Schools and trusts

Nurseries, maintained schools, academy trusts, colleges and attendance teams.

05

Fire and rescue

Home safety visits and incident records that can add vital context.

06

Community partners

Authorised charities, family hubs, youth services and carer organisations.

Role-based views

The right context for each professional.

Triage officers can prioritise referrals. Social workers can build a chronology. Education and health safeguarding teams can relate attendance and missed care to wider agency contact. Leaders can understand anonymised patterns.

ServiceLine prioritised MASH triage queue

Bring your partnership into one view.

Start with a focused pilot and agreed event fields.

Talk to us